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Guidelines for issuing the informational document on the higher education qualification for refugees without documentation

Informational document on the foreign higher education qualification is a document for asylees, aliens under subsidiary protection and aliens under international protection who, due to justified reasons, are unable to submit documentation proving the foreign higher education qualification, and which contains information on the higher education institution that issued the qualification as well as information on the profile, level and the assessed volume of the qualification.

Documents that should be attached to the application form:

  • Proof of asylum, status of alien under subsidiary protection or alien under temporary protection
    • Other documents that you might have – CV, study and/or work experience, photographs, essays/project work, membership cards for student organisations, etc.
    • If necessary, the Croatian ENIC/NARIC office can ask the applicant for additional documents or for the original documents that were handed in as copies.

Documentation should be sent to the e – mail This email address is being protected from spambots. You need JavaScript enabled to view it. 

or posted to the following address:

AGENCIJA ZA ZNANOST I VISOKO OBRAZOVANJE
Nacionalni ENIC/NARIC ured
Donje Svetice 38/V
10000 Zagreb
Republika Hrvatska



The Lisbon Recognition Convention (LRC) encourages a flexible approach to the recognition of qualifications held by refugees, displaced persons and persons in a refugee-like situation. Within the text of the LRC, under Section VII, Article VII in regards to the recognition of qualifications held by refugees, displaced persons and persons in a refugee-like situation, it reads:

"Each Party shall take all feasible and reasonable steps within the framework of its education system and in conformity with its constitutional, legal, and regulatory provisions to develop procedures designed to assess fairly and expeditiously whether refugees, displaced persons and persons in a refugee-like situation fulfil the relevant requirements for access to higher education, to further higher education programmes or to employment activities, even in cases in which the qualifications obtained in one of the Parties cannot be proven through documentary evidence.”

As such, refugees, displaced persons or persons in a refugee-like situation who have formal education from a recognised and/or accredited educational institution and others who for valid reason and in spite of their best persistent efforts cannot document the qualifications they claim, should have a right to have their qualifications assessed by a competent authority responsible for its recognition.

Furthermore, in 2017, Lisbon Recognition Convention Committee adopted the Recommendation on the Recognition of Qualifications held by Refugees, Displaced Persons and Persons in a Refugee-like Situation.

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